Chatbots are the hot topic. There are lots of articles that explain how to create a chatbot without coding. At the same time in our article, we just recently explored the complexity of Natural Language Understanding (NLU) and how to deal with it. So, where is the truth? And how do you create the best […]
The fundamental elements of Artificial Intelligence, NLP and NLU are capturing industry hype these days. Since AI-powered bots can handle customer inquiries faster than any human representative, NLP shows great promise to the customer services industry. Over the last few years, businesses keep making attempts to jump on the bandwagon of AI innovation. Unfortunately, many of them […]
